Please call or email us to arrange your consultation appointment date.
This is best done in natural daylight to attain the correct col0r match.
Leave plenty of time for consultation, hair order, and appointment (as mistakes can happen with unfair deadlines).
Remember, this is an exciting process and art needs time to create a masterpiece.
When booking your Hair Extension fitting, a non-refundable booking fee of £150 cash or Bank Transfer will be required during your consultation appointment.
This booking fee is used towards your hair order, secures your fitting appointment and will be deducted from your final fee.
The final payment is needed before ordering your hair
( special colors are non-refundable )
Any extra time needed is charged at £25 per hour. This is due after completion of your service and can be paid by cash, bank transfer or debit card...there will be a small fee payable on top.
Hair fittings cannot be booked without the £150 deposit and without attending a consultation.
To look after your hair extensions correctly, it is essential to invest in the correct recommended aftercare products (specialised shampoo, conditioner, and brush) over the life cycle of your extensions.
Clients should also arrange and attend maintenance and removal appointments.
Failure to follow this advice is at the client's own risk and we will not be able to assist with any issues arising after the fitting stage.
Cancellation and Change Policy
Popellas -Hair will need 48hours notice when rearranging any Hair extension appointments. Of course, there will be no charge for this amendment.
*Refits, maintenance or removal appointments canceled or rearranged with less than 48 hours notice, will incur a 25% fee.
*Popellas-Hair will need to be contacted in advance if you need to change the length/duration of your appointment (e.g. changing a maintenance appointment to a removal) please give at least 48 hours notice, If you do not do this it is at Popellas-Hair discretion to still charge the original fee.
* Popellas-Hair will charge a £150 booking fee if the fitting is canceled or rearranged with less than 48 hours notice (same applies to no shows) To re-book your fitting, the £150 will need to be paid again
Notice of Change or Cancellation
You can provide notice of cancellation or change of appointment by contacting:
Telephone - 07786077145
Right to Cancellation
Popellas-Hair reserves the right to change or cancel your booking due to circumstances beyond control.
There will be no refund for completed services or products.
However, if you are not satisfied with any service received, you are invited to attend in person for an assessment within 7 days.
Failure to do so will void all guarantee with Popellas - Hair Warminster.